Request Account Deletion
We’re sorry to see you go. This page lets you permanently delete your SportSensAI account and all associated personal data without using the mobile app.
How to Delete Your Account
- Send an email to team@sportsensai.com from the same email address that is linked to your SportSensAI account. Please include the words “Delete My Account” in the subject line.
We will complete your deletion request within 7 days and send confirmation to the email address provided. Encrypted disaster-recovery backups are purged within 30 days. Payment records are retained for up to 7 years to satisfy legal obligations and are then anonymised or deleted.
Changed your mind? You can always contact us to cancel the request within that 7-day window.