Help Center
Getting Started
How do I create an account?
You can create an account by clicking "Sign In" and then selecting "Sign Up". Choose whether you're an individual athlete or part of an organization to get started.
What types of users can use Sport SensAI?
Sport SensAI supports individual athletes, organization athletes, coaches, and administrators. Each user type has access to different features tailored to their needs.
Training Programs
How do I start a workout?
Navigate to the Workout tab in your dashboard. You'll see your current workout with exercises and sets. Follow the instructions for each exercise and track your performance.
Can I skip a workout?
Yes, you can skip workouts if needed. When viewing a workout, you'll find skip options that allow you to provide a reason for skipping (illness, injury, etc.).
How do I track my progress?
Use the History tab to view your workout history, performance charts, and progress over time. You can see trends in your strength, endurance, and other metrics.
Coach's Eye (Video Analysis)
How do I record and analyze videos?
Go to the Coach's Eye tab and tap the record button. Film your exercise or movement, then our AI will analyze your technique and provide feedback on form and performance.
What exercises can be analyzed?
Our AI can analyze most common exercises. The system looks at form, range of motion, and technique.
Account & Settings
How do I update my profile information?
Go to the Profile tab, then Account Settings → Personal Information. You can update your name, nickname, phone number, and email address.
How do I change between light and dark mode?
In the Profile tab, go to Account Settings and toggle the Dark Mode/Light Mode switch to change your theme preference.
How do I change my password?
Go to Profile → Account Settings → Login & Security to update your password and manage other security settings.
For Organizations
How do I manage athletes and coaches?
Organization administrators can manage users through the dashboard. Add new athletes and coaches, organize them into groups, and assign training programs.
How do I create training programs?
Use the Program Builder tool to create custom training programs. You can design workouts, set progressions, and assign them to individual athletes or groups.
Troubleshooting
I forgot my password
On the login screen, click "Forgot Password?" to receive a password reset link via email.
The app is running slowly
Try closing and reopening the app. If issues persist, check your internet connection and consider restarting your device.
I can't upload videos
Make sure you have a stable internet connection and sufficient storage space. Check that the app has permission to access your camera and microphone.
Still need help?
If you couldn't find the answer to your question above, we're here to help!
Email us at team@sportsensai.com
We typically respond within 24 hours during business days.